BCR SOFTWARELLC Find your next tool

Support

A little help.
Back to it.

Start with your product, find your purchase, or send the details of what’s going wrong.

01 / YOUR PURCHASE

Find your download.

Use the download link in your Lemon Squeezy receipt. If you’ve misplaced it, look up your order with the email address used at checkout.

Find my order
02 / CRYSTAL CLEAR ORBS

Check the CCO guide.

See requirements, activation details, release notes, and product support on CCO’s dedicated website.

Visit CCO
03 / PATCH BAY

Check your audio setup.

Patch Bay controls Windows’ default devices. If an app keeps using another device, check the audio selection inside that app too.

Patch Bay details

Talk to BCR

Show us what’s happening.

Include the product name and version, your Windows version, what you expected, and what happened instead. Error messages or screenshots can help.

Check screenshots and logs for private information before sharing them. Don’t send payment card details or passwords.

Email support

This is the shared support address for CCO and Patch Bay. Patch Bay support is best effort while the app is maintained; a fix or response time is not guaranteed.